gnads
 
 
 
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    August 27, 2012
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gnads's Reviews
 
Sena SMH-10 Helmet Clamp Kit - Earbuds with Boom and Wired Microphone SMH-A304
 
Overall rating 
1 / 5
1 / 5
Broke on first ride...
PostedAugust 27, 2012
Customer avatar
gnads
From Atlanta
State:GA
Rider Type:Road Warrior
Age:25-34
Gender:male
Bang for the Buck 
2 / 5
2 / 5
Ease of Install 
5 / 5
5 / 5
Durability 
1 / 5
1 / 5
Sound Clarity 
4 / 5
4 / 5
Ease of Use 
2 / 5
2 / 5
2012 FJR1300, Shoei NeoTec
After using the in-helmet speakers, which I found very cool as far as ease of use, but basically useless for listening to music above 35 mph, I read many reviews for the earbud mount and saw that the external earbud jack was extremely weak and broke fairly quickly for a number of riders. Willing to take the risk, since I mostly ride alone and was about to toss the Sena in the closet and go back to 'i-pod in the jacket' mode, I made the purchase. The earbud mount allows for more versatile mounting options, including bud-mic for full face helmets, and allows you to get decent sound quality for music and block wind-noise with your buds, but reintroduces the earbud wire tangles and yanks that was half the point of purchasing the original unit in the first place. It is worth it for the sound quality, but it is basically two steps forward for the original unit, one step back for the earbud mount. Additionally, the manufacturer has retrofitted the original mounts rather than making a new mount designed for buds, or better yet, a single mount that allows for in-helmet and earbud switching (if you ever want to go back to in-helmet, you have to completely unmount, remount, and rewire, since the helmet speakers are permanently connected to the original mount). The external jack is a joke, and should never have been shipped as a product. It is clearly a cost savings move and it drastically reduces the otherwise very high quality of the unit. I'm not sure they even road tested it, as it broke on my very first ride, and now I have electrical tape and superglue holding it together. What started out seeming a very cool and high quality unit has become more of a half-assed, jury-rigged situation. It's too bad that just a little extra thought and money to design the right solution would have me praising this thing, but instead, the opposite. I am keeping the unit and will continue to use it, but I would really like to see Sena offer free trade-ins for a redesigned mount. Poor rating since I am just flat out disappointed to pay full price for the original unit that did not provide the full value expected, and to then pay more money to get a 'fix' that breaks on first use.
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